Privacy Policy

1. Introduction

At Yogneeti (“we,” “our,” or “us”), we deeply respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit yogneeti.com (the “Site”) and interact with our online services. We operate in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and aim to meet global standards such as the General Data Protection Regulation (GDPR).

2. Information We Collect

We limit the collection of your personal information to only what is necessary. We may collect data in the following ways:

• Information You Provide Voluntarily: When you sign up for our newsletter, download a free resource, or contact us, we collect your name and email address. When you purchase a course via our Teachable school, we collect your name, email, billing address, and payment information.
• Information You Provide Through Our Attunement Page: If you answer the three short questions on our attunement page, we collect your answers (how your days tend to feel, where you notice it most, and which time of day is hardest), your email address and, only if you choose to share it, an age range. We also record that you ticked the consent box, the exact wording you agreed to, the date and time, your device’s internet address and browser type, and the tag of the advertisement that brought you to the page. This record is required by Canada’s anti-spam legislation, and we keep it for as long as we write to you and for three years after. Your answers, the name of the practice chosen for you and the advertisement tag are stored with your email address at MailerLite, our email provider, where they choose which of our letters you receive. After 12 months we delete from our own system the answers and age range you gave and the advertisement tag, keeping only what your guide link needs (the practice chosen for you) and the consent record above, which the law requires us to hold for three years. The copy at MailerLite stays for as long as you are subscribed.
• Information You Provide Through the Concierge Track Waitlist: If you join the waitlist on one of our program pages, we collect your first name, your email address and, only if you choose to share it, an age band. We record that you ticked the consent box and the exact wording you agreed to. Your details go to our email provider, MailerLite, which sends you a single email to confirm your place — nothing is added to the list until you confirm — and we receive one notification so we can write to you when a seat opens. You can leave the list at any time with the unsubscribe link in any email, or by writing to care@yogneeti.com.
• Information Collected Automatically: As you browse our Site, we automatically collect basic technical data. This includes your IP address, browser type, device type, and information about how you interact with our pages. Non-essential tracking cookies are only set if you accept them — see section 6.

3. Sensitive Health Information

Because Yogneeti provides education on somatic practice and yoga, you may occasionally wish to share personal context with us. However, our website contact forms and email systems are not secure medical portals. We strictly request that you do not submit sensitive personal health information, medical records, or detailed trauma histories through our Site. Any information you choose to share via email or contact form is sent at your own risk.

The three questions on our attunement page ask how your body and sleep tend to feel. We use those answers only to choose a practice for you and the letters that follow. We never send them to Meta or to any advertising service.

4. How We Use Your Information

We use the information we collect solely to:

• Deliver the services, newsletters, or products you requested.
• Hold your place on a waitlist and let you know when a seat opens.
• Process transactions securely through our third-party payment processors (e.g., Stripe, Teachable).
• Improve our website’s functionality and the user experience based on analytics.
• Communicate with you regarding updates, new courses, or changes to our policies.

5. Data Sharing and Third Parties

We will never sell, trade, or rent your personal information to anyone. We only share your data with trusted third-party service providers who assist us in operating our business. These are MailerLite (email delivery), Teachable (course hosting and payments), Hostinger (web hosting), Bunny.net (video hosting and delivery), and Meta (advertising measurement — see section 6). MailerLite, Teachable, Hostinger and Bunny.net use your data only to provide their services to us. Meta also uses what it receives for its own purposes under its Business Tools Terms, as section 6 describes.

When a page with a video loads, Bunny.net's player receives your IP address and basic details of your browser and connection so that it can deliver the video. It does not receive your name or email address. Bunny.net is a European company that delivers video from servers around the world, including the one nearest to you.

MailerLite, our email provider, is a United States entity. It stores our mailing list on servers in the European Union, and its data-processing agreement reserves the right to process data anywhere in the world where it or its sub-processors operate.

6. What We Send to Meta

Meta’s cookie and script load in your browser only if you tap Accept on the cookie bar. If you accept, two things happen. Meta’s script records that you visited the page and, when you send the form, that you signed up, and it sets a cookie Meta uses to measure and show its advertising. Our own server also tells Meta that you signed up, with the identifier from the advertisement link you tapped, your device’s internet address and your browser type, so Meta can match the sign-up to the advertisement and to the Instagram or Facebook account you used. Meta may combine this with its own data to measure and target advertising; you can limit that in your Facebook or Instagram ad preferences, and at youradchoices.ca or aboutads.info.

If you decline, do not answer, or your browser sends a Global Privacy Control signal, we send Meta nothing, from your browser or from our server. We never send Meta your email address or your answers.

Remembering your choice. We remember your choice for 12 months so we do not ask on every visit. You can change it here:

Change my cookie choice

7. Data Security and Breach Notification

We take all reasonable precautions and implement standard security safeguards to protect your personal information from unauthorized access. In the unlikely event of a data breach that poses a real risk of significant harm, we will notify you and the relevant privacy commissioners in accordance with PIPEDA and applicable laws.

8. Children’s Privacy

Our Site and services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will delete it immediately.

9. Your Privacy Rights

Under PIPEDA and other applicable privacy laws, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we update or correct inaccurate information.
• Withdraw Consent: Unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email.
• Deletion: Request that we delete your personal data (the “right to be forgotten”), subject to any legal obligations we have to retain specific financial records.
• Complain: Raise a concern with the Office of the Privacy Commissioner of Canada, or with the privacy regulator where you live.

10. International Data Transfers

Because our Site and third-party tools are hosted on servers that may be located outside of Canada (such as in the United States), your information may be transferred across international borders. Our providers in the United States, MailerLite, Teachable and Meta, hold your data under their data-processing agreements with us.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised “Effective Date.”

12. Contact Us

If you have any questions about this Privacy Policy, your personal data, or if you wish to exercise any of your privacy rights, please contact us at care@yogneeti.com.

Person in charge of personal information: Sakshi Juyal, admin@yogneeti.com.

Yogneeti Ltd. · 2482 Yonge Street #1045, Toronto, ON M4P 2H5, Canada.

13. Consumer Health Data Privacy Policy (Washington State)

This section is for people in Washington State, under the Washington My Health My Data Act, and it covers what that law calls consumer health data.

What we collect that counts as consumer health data. The three answers you give on our attunement page: how your days tend to feel, where in your body you notice it most, and which time of day is hardest; and the name of the practice we choose from them.

Why. To choose a practice for you and the letters that follow, and for nothing else.

Where it comes from. From you, on the page. We collect it only with your consent, which you give by ticking the box there.

Who receives it. MailerLite, our email provider, which stores it with your email address and uses it only to send you our letters. No one else. We never send it to Meta or to any advertising service, and we never sell it or share it for advertising.

Your rights. You can ask what we hold about you, ask us to delete it, and withdraw your consent at any time, by writing to care@yogneeti.com. We answer within 45 days. If you are not satisfied with our answer, write again with the word “appeal” in the subject and Sakshi Juyal, the person in charge of personal information, will review it. You may also contact the Washington State Attorney General.

Changes. When this section changes, the effective date at the top of this page changes with it.